‍Last Updated: June 25, 2025

1. Introduction

Welcome to Camber (operated by Panhandle and Peninsula Partners LLC, doing business as Camber, Camber Creative, and The App Agency). We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with us.

This Privacy Policy applies to:

• Our website and services
• Our collaboration platforms (Slack, Trello, and other project management tools)
• Communications between you and Camber
• Information we process on your behalf as part of our Services

By engaging with Camber or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

Account and Business Information:

• Company name, business address, and contact information
• Billing information (credit card details, billing address)
• Authorized representative names and contact details
• Tax identification numbers where required

Project Information:

• Project specifications, requirements, and goals
• Brand assets, logos, and design materials
• Source code, API keys, and technical documentation
• User stories, feature requests, and feedback
• Any other materials you provide as "Client Materials" under our Terms of Service

Communication Data:

• Messages exchanged via Slack, email, or other communication channels
• Meeting recordings and notes
• Support requests and feedback

2.2 Information We Collect Automatically

Usage Data:

• Information about how you interact with our services
• Access times and frequency
• Features used within our collaboration tools

Technical Data:

• IP addresses
• Browser type and version
• Device information
• Operating system
• Time zone settings

2.3 Information We Process on Your Behalf

When building and maintaining your applications, we may process personal data of your end users as your data processor. This may include:

• User account information
• User-generated content
• Analytics and usage data
• Any other data your application collects

We process this data solely according to your instructions and do not use it for our own purposes.

3. How We Use Your Information

3.1 To Provide Our Services

• Deliver software development, design, and maintenance services
• Manage your subscription and Service Plan
• Communicate about your projects
• Provide technical support
• Process payments and billing

3.2 To Improve Our Services

• Enhance our development processes and methodologies
• Improve our AI systems (aiOS) and internal tools
• Develop new service offerings
• Conduct internal analytics and performance monitoring

3.3 For Business Operations

• Comply with legal obligations
• Enforce our Terms of Service
• Protect our rights and property
• Prevent fraud and ensure security

3.4 For Marketing and Communication

• Send service updates and important notices
• Share relevant industry insights (with your consent)
• Showcase our work in portfolios (as permitted in Section 6.4 of our Terms)

4. AI Systems and Data Processing

4.1 Our Use of AI (aiOS)

Camber uses proprietary AI systems ("aiOS") to accelerate our work. When using AI:

• We only use AI providers that allow us to opt-out of training on your data
• All AI-assisted work is supervised by our subject matter experts
• We do not input highly sensitive Confidential Information into third-party AI services without appropriate safeguards
• AI systems remain our exclusive property and are not transferred to clients

4.2 Data Security with AI

• We maintain agreements with AI providers that prohibit the use of client data for model training
• We implement appropriate technical measures to protect data processed through AI systems
• You may request that we not use AI tools on particularly sensitive project data

5. Information Sharing and Disclosure

5.1 We Do Not Sell Your Information

Camber does not sell, rent, or trade your personal information to third parties for marketing purposes.

5.2 Service Providers

We may share your information with trusted service providers who assist us in operating our business:

• Payment processors (e.g., Stripe)
• Cloud hosting providers (AWS, Google Cloud)
• Communication platforms (Slack, Google Workspace)
• Project management tools (Trello)
• Analytics providers

All service providers are bound by confidentiality agreements and are only permitted to use your information as necessary to provide services to us.

5.3 Legal Requirements

We may disclose your information if required by law or if we believe such action is necessary to:

• Comply with legal obligations
• Respond to lawful requests from public authorities
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have regarding your information.

5.5 Portfolio and Case Studies

As outlined in our Terms of Service, once a project is publicly launched, we may showcase our work including:

• Your company name and logo in client lists
• Non-confidential screenshots or visuals
• High-level project descriptions

6. Data Security

6.1 Security Measures

We implement industry-standard security measures including:

• Encryption of sensitive data in transit and at rest
• Secure coding practices and peer code review
• Access controls and authentication mechanisms
• Regular security assessments and updates
• Secure development environments
• Employee training on data protection

6.2 Incident Response

In the event of a data breach affecting your personal information or Confidential Information:

• We will notify you promptly in accordance with applicable law
• We will investigate and take appropriate remedial measures
• We will cooperate with any regulatory requirements

6.3 Your Responsibilities

You are responsible for:

• Maintaining the security of your account credentials
• Promptly notifying us of any unauthorized access
• Ensuring you have rights to any data you provide to us
• Implementing appropriate security measures for your end users

7. Data Retention

7.1 Retention Periods

We retain your information for as long as necessary to:

• Provide our Services during active subscriptions
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required

7.2 Post-Termination

After termination of Services:

• We will return or delete Client Materials upon request
• We may retain certain information for legal and accounting purposes
• Archival backups may be retained according to our backup policies
• Portfolio rights continue as specified in our Terms of Service

8. Your Rights and Choices

8.1 Access and Correction

You have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Receive your data in a portable format

8.2 Deletion

You may request deletion of your personal information, subject to:

• Legal retention requirements
• Ongoing contractual obligations
• Legitimate business interests

8.3 Communication Preferences

You can opt-out of non-essential communications while maintaining service-related communications necessary for our business relationship.

8.4 Do Not Track

Our services do not currently respond to "Do Not Track" browser signals.

9. International Data Transfers

Camber is based in the United States. If you are located outside the US:

• Your information will be transferred to and processed in the US
• We will implement appropriate safeguards for international transfers
• By using our Services, you consent to this transfer

10. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and disclose
• Right to delete personal information (subject to exceptions)
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

To exercise these rights, contact us at hey@cmbr.co.

11. GDPR Compliance

For clients in the European Economic Area (EEA), UK, or Switzerland:

11.1 Legal Basis for Processing

We process your personal data based on:

• Performance of our contract with you
• Legitimate interests in operating our business
• Compliance with legal obligations
• Your consent where specifically obtained

11.2 Your Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent where applicable
• Lodge a complaint with supervisory authorities

11.3 Data Protection Officer

For privacy inquiries, contact: hey@cmbr.co

11.4 Data Processing Agreements

We will enter into appropriate Data Processing Agreements (DPAs) upon request to ensure GDPR compliance for our role as data processor.

12. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we learn we have collected information from a child under 13, we will delete that information promptly.

13. Third-Party Links and Services

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the new Privacy Policy on our website
• Updating the "Last Updated" date
• Sending you an email notification (for active clients)

Your continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.

15. Contact Information

For questions about this Privacy Policy or our privacy practices:

Camber (Panhandle and Peninsula Partners LLC)
Mailing Address: 7901 4th St N STE 8462, St. Petersburg, FL 33702, USA
Email: hey@cmbr.co

For privacy-specific inquiries or to exercise your rights, please include "Privacy Request" in your subject line.

16. Additional Provisions

16.1 No Guarantee of Security

While we implement robust security measures, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

16.2 Privacy by Design

We incorporate privacy considerations into our development process, implementing privacy-enhancing features as standard practice in our work.

16.3 Employee Access

Access to client information is limited to employees and contractors who need it to perform their duties and who are bound by confidentiality obligations.

16.4 Compliance Cooperation

We will cooperate with you to meet your compliance obligations, including providing information needed for privacy impact assessments or regulatory inquiries.